Private Policy

Knauf Insulation has created this privacy policy in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for this web site,

Your Consent

When you use this site, you agree with the terms of this Privacy Policy. You consent to the collection, use, and disclosure of information that you may submit or that we may collect in accordance with this Privacy Policy.

Information Collection and Use

Knauf Insulation is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. Knauf Insulation collects information from our users at several different points on our website as input for research purposes and for making improvements to the site.

Knauf Insulation uses personal information for the technical administration of the web pages, customer management, product surveys and marketing only to the degree to which it is respectively required. The better we comprehend your wishes, the faster you will be able to find the desired information on our Internet pages.

This site uses cookies. A "cookie" is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences.

General information

If you access the Internet pages of Knauf Insulation, information of a general nature is automatically recorded. This information includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and such like. This is all information that cannot be used to draw any conclusions as to who you are. Besides, these data are equally generated when any other website on the Internet is accessed. So this is not a special function of the Knauf Insulation web pages. Information of this type is collected only in anonymised form and subjected by us to a statistical analysis.

Personal information

If you are asked to give personal information on our pages, such as your names, address or telephone number, this is subject to specific regulations as is pointed out to you by means of the following text:

I agree for my personal data (including telephone number and/or e-mail address) to be collected, processed and used for the purposes of handling contracts, gaining and questioning prospective customers and gleaning information abut them. The data will on no account be passed on to third parties with the exception of Knauf Insulation trading partners and Knauf specialist companies.

We use this data for the aforementioned purposes only. Your data will not be passed on the third parties. An exception to this are service companies acting on behalf of Knauf Insulation as well as Knauf Insulation trading partners, Knauf Insulation specialist firms and the companies belonging to the Knauf Group. Besides the data you make available to us, we also use information gleaned from the way in which you use our offering to reach the information fastest which might be of interest to you and in order to optimize our offering on an ongoing basis.

The right to demand information

If so requested, we will inform you as promptly as possible in accordance with the law whether any personal data about you has been stored by us and, if so, which. If, in spite of our endeavours to keep correct, up-to-date data, we have stored incorrect information, we shall correct it if you request that we do so.


Knauf Insulation uses technical and organizational security measures to protect the personal data you have made available to us from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously being improved and adapted to meet the requirements of the state-of-the art.

Slavery and human trafficking statement

Knauf Insulation Limited (the Company) and the Knauf Group are committed to combatting slavery and human trafficking.

Internally, our Triple-E Sustainable People Strategy and our Health and Safety Policy, which is a component of our Integrated Management System, are designed to address the health, safety and wellbeing of our employees and to continually improve our safe working environment. The Company Group Code of Conduct reflects our commitment to acting lawfully, ethically and with integrity in all our business relationships.

The Company is developing a Responsible Sourcing Policy and we are currently working towards obtaining BES6001 Accreditation. We expect the new policy to be in place in 2017 and it will include our zero-tolerance approach to slavery and human trafficking. Once adopted, our Responsible Sourcing Policy will be communicated to suppliers, contractors and business partners.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes the Company’s Slavery and Human Trafficking Statement for the financial year ending 31st December 2016.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.